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1. If I sign up for a program as a non-resident to assure a roster spot prior to verifying residency will I be refunded the difference?
2. Can you tell me more about the online registration program?
3. I’m having trouble registering online. Who do I contact for help?
4. Once I’ve requested an account, how long will it take for my account to become active?
5. What should I do if I’ve forgotten or misplaced my username/password?
6. How do I add a family member after I’ve created a household account?
7. Can I register for a class that has already started?
8. On the payment screen it says I owe more than what I registered for. How did that happen?
9. I tried to register online and it told me I had to contact the Recreation & Parks Department. Why did I get that message?
10. Will the online transaction be secure?
11. Why does the billing address have to match the address on my online account?
12. Who will use my personal information?
13. How do I get a flyer or further information on the class I am interested in or enrolled in?
14. I’m working on my taxes or flexible spending plan reimbursement. How can I get a Child Care Statement (list of activities and cost for activities my child participated in)?