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There could be a problem with your account, such as you owe the Brunswick Parks and Recreation Department for previous activities or the class is full and you can discuss waitlist or other options for the program, for which you are trying to register.
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If you choose to sign up for a program before residency has been verified by the Brunswick Parks and Recreation Department, please note you will not be refunded the difference in the non-resident and resident fee.
The Town of Brunswick's online registration program is called WebTrac. It has been added to make registering for recreation programs more convenient for families. WebTrac allows you to:
WebTrac will not allow you to:
If you have registered for activities prior to the implementation of WebTrac, then you will not need to set-up a new household. We can provide you with your user identification and beginning password. However, if a family member is not listed in your current household, they will not appear in the WebTrac household and you will have to contact us to add them.
Email the Parks and Recreation Department, Monday through Friday, 8 a.m. to 4:30p.m, or call 207-725-6656. Emails are answered within 24 hours during the week and on Monday if submitted during the weekend.
Your account will be active once complete, however you will be recognized as a Non-Resident by default. You will need to visit the Recreation Center during business hours (Monday through Friday, 8 a.m. to 4:30p.m) to verify residency in order to be charged resident fees. We will accept a current utility statement, Town of Brunswick tax statement, or current driver's license as proof of residency. These documents can also be scanned and sent to Parks and Recreation via email.
You can use the forgot password link. You will be asked to enter the email associated with your account. If your email matches our records, the information will be emailed to you. You may also email Parks and Recreation, Monday through Friday, 8 a.m. to 4:30 p.m, or call 207-725-6656.
You are not able to add a family member after you have already created an account. Please email the Parks and Recreation Department, Monday through Friday, 8 a.m. to 5 p.m, or call 207-725-6656.
You may enroll for most activities if there is a space available. If there is not a space available, you may go on the wait list. If a space becomes available, we will contact you.
If you have a previous balance due to the Brunswick Parks and Recreation Department, you will have to pay the entire balance in order to complete the transaction. If you have any questions about the charges, contact the office Monday through Friday, from 8 a.m. to 4:30 p.m.
Program fees will be processed with the highest level of security by ETS. If you have any pop-up blockers installed, you will need to disable them, or make the Brunswick Parks and Recreation Online Registration a trusted site.
If you do not allow this change to your pop-up blocker settings, you will not be able to receive receipts or view all the pages properly. The Town of Brunswick has taken all of the necessary precautions to ensure that this is a secure site, similar to any other e-commerce site on the Internet.
We use the Address Verification System (AVS). This system verifies information for credit card processing security reasons.
Your information is only used to complete the transaction you requested and to analyze trends. The Town of Brunswick does not share this information with outside parties except to the extent necessary to complete your order. The Town of Brunswick does not sell information about current or former participants to any third parties, and it does not disclose it to third parties, unless necessary to process a transaction you have requested.
Our program flyers are available for viewing and printing from the program listing pages. These flyers are also located at the Brunswick Recreation Center lobby and the lobby of the Harriet Beecher Stowe School.
It is available in WebTrac or by contacting the Town of Brunswick Parks and Recreation Department via email, Monday through Friday, 8 a.m. to 4:30 p.m. or call 207-725-6656 during the Recreation Center's operating hours.